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Highlands Health and Rehabilitation Center
Nursing home Memphis, TN
3549 Norriswood, Memphis, TN 38111 · (901) 325-7820
Overall rating 2
Health inspections 2
Staffing 2
Quality of resident care 3
Certified beds180
Residents on an average day158
OwnershipFor profit - Corporation · Champion Care
Medicare-certified sinceJun 25, 1984
Ratings compared with Tennessee and the U.S. average
| Measure | This provider | Tennessee average | U.S. average |
|---|---|---|---|
| Overall rating | 2 | 3.0 | 3.0 |
| Health inspections | 2 | 3.0 | 2.8 |
| Staffing | 2 | 2.5 | 2.9 |
| Quality of resident care | 3 | 3.6 | 3.6 |
Nurse staffing compared with Tennessee and the U.S.
| Measure | This provider | Tennessee average | U.S. average |
|---|---|---|---|
| Total nurse hours per resident per day | 3.22 | 3.80 | 3.86 |
| Registered nurse hours per resident per day | 0.48 | 0.60 | 0.69 |
| Nursing staff turnover (lower is better) | 53.6% | 48.9% | 45.8% |
| Registered nurse turnover (lower is better) | 50% | 43.2% | 42.9% |
Fines and payment denials (last 3 years)
- Fines: 1, total $22,925
- Payment denials: 0
Other options nearby
- Allen Morgan Health and Rehabilitation Center
0.0 mi away5★ - Signature Healthcare of Memphis
5.6 mi away5★ - Signature Healthcare of Primacy
5.8 mi away5★ - Kirby Pines Manor
7.2 mi away5★ - Memphis Jewish Home
10.8 mi away4★ - Harborview Post Acute
6.0 mi away3★
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Nursing homes - Provider Information (released Sep 30, 2026).