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University Health System, Inc
Hospital Knoxville, TN
1924 Alcoa Highway, Knoxville, TN 37920 · (865) 305-9000
Overall star rating 4
Patient survey rating 3
Hospital typeAcute Care Hospitals
OwnershipVoluntary non-profit - Private
Emergency servicesYes
77% would definitely recommend
✓ Meets the CMS criteria for the birthing-friendly designation
How its results compare with the national rate
Number of measures in each group where CMS found this hospital better than, no different from or worse than the national rate.
| Measure | Better | No different | Worse |
|---|---|---|---|
| Mortality | 0 | 6 | 2 |
| Safety of care | 4 | 3 | 1 |
| Readmissions | 3 | 8 | 0 |
What patients said
- Rated the hospital 9 or 10: 73%
- Nurses always communicated well: 79%
- Doctors always communicated well: 81%
- Room and bathroom always clean: 64%
- Always quiet at night: 59%
- Given information about recovery at home: 85%
1,645 completed surveys
Other options nearby
- Fort Sanders Regional Medical Center
4.3 mi away3★ - Parkwest Medical Center
8.2 mi away3★ - Physicians Regional Medical Center
11.8 mi away3★ - Blount Memorial Hospital
7.1 mi away2★ - East Tennessee Childrens Hospital
4.3 mi away - Knoxville Center for Behavioral Medicine
6.0 mi away
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Hospital General Information; Patient survey (HCAHPS) (released Jul 22, 2026).