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Mercyhealth Hospital & Physician Clinic-Crystal la
Hospital Crystal Lake, IL
875 S Route 31, Crystal Lake, IL 60014 · (792) 220-5500
Overall star ratingNot rated
Patient survey ratingNot rated
Hospital typeAcute Care Hospitals
OwnershipVoluntary non-profit - Private
Emergency servicesYes
78% would definitely recommend
How its results compare with the national rate
Number of measures in each group where CMS found this hospital better than, no different from or worse than the national rate.
| Measure | Better | No different | Worse |
|---|---|---|---|
| Mortality | 0 | 1 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 0 | 2 | 0 |
What patients said
- Rated the hospital 9 or 10: 79%
- Nurses always communicated well: 80%
- Doctors always communicated well: 84%
- Room and bathroom always clean: 87%
- Always quiet at night: 71%
- Given information about recovery at home: 90%
88 completed surveys
Other options nearby
- Northwestern Medicine Mchenry
7.2 mi away5★ - Advocate Good Shepherd Hospital
11.0 mi away5★ - Advocate Sherman Hospital
13.4 mi away4★ - Saint Joseph Hospital-Elgin
13.4 mi away4★ - Elgin Mental Health Center
13.4 mi away
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Hospital General Information; Patient survey (HCAHPS) (released Jul 22, 2026).