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CHI Health Bergan Mercy
Hospital Omaha, NE
7500 Mercy RD, Omaha, NE 68124 · (402) 398-6020
Overall star rating 4
Patient survey rating 3
Hospital typeAcute Care Hospitals
OwnershipVoluntary non-profit - Private
Emergency servicesYes
62% would definitely recommend
✓ Meets the CMS criteria for the birthing-friendly designation
How its results compare with the national rate
Number of measures in each group where CMS found this hospital better than, no different from or worse than the national rate.
| Measure | Better | No different | Worse |
|---|---|---|---|
| Mortality | 0 | 8 | 0 |
| Safety of care | 3 | 3 | 0 |
| Readmissions | 1 | 8 | 1 |
What patients said
- Rated the hospital 9 or 10: 66%
- Nurses always communicated well: 75%
- Doctors always communicated well: 75%
- Room and bathroom always clean: 63%
- Always quiet at night: 54%
- Given information about recovery at home: 89%
589 completed surveys
Other options nearby
- CHI Health Mercy Council Bluffs
11.8 mi away5★ - The Nebraska Methodist Hospital
2.2 mi away4★ - Omaha VA Medical Center (VA Nebraska Western Iowa Healthcare System)
4.5 mi away4★ - CHI Health Midlands
5.7 mi away4★ - The Nebraska Medical Center
6.1 mi away4★ - CHI Health Lakeside
6.2 mi away4★
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Hospital General Information; Patient survey (HCAHPS) (released Jul 22, 2026).