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Bertrand Chaffee Hospital
Hospital Springville, NY
224 East Main Street, Springville, NY 14141 · (716) 592-2871
Overall star ratingNot rated
Patient survey rating 3
Hospital typeAcute Care Hospitals
OwnershipVoluntary non-profit - Private
Emergency servicesYes
70% would definitely recommend
How its results compare with the national rate
Number of measures in each group where CMS found this hospital better than, no different from or worse than the national rate.
| Measure | Better | No different | Worse |
|---|---|---|---|
| Mortality | 0 | 2 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 0 | 2 | 1 |
What patients said
- Rated the hospital 9 or 10: 63%
- Nurses always communicated well: 82%
- Doctors always communicated well: 82%
- Room and bathroom always clean: 66%
- Always quiet at night: 53%
- Given information about recovery at home: 81%
181 completed surveys
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Hospital General Information; Patient survey (HCAHPS) (released Jul 22, 2026).