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Overlook Hospice Services

Hospice Charlton, MA

88 Masonic Home Road, Davenport Bldg, 2nd FL, Charlton, MA 01507 · (508) 765-1515

What families said

• Would definitely recommend the hospice: 88%
• Rated the hospice 9 or 10: 86%
• Always got help for pain and symptoms: 82%
• Always got timely help: 84%
• Team always communicated well: 85%
• Team always treated the patient with respect: 93%
• Right amount of emotional and spiritual support: 91%

The Hospice Care Index combines ten claims-based signals of care quality (for example visits near the end of life and gaps in nursing visits); 10 is best.

Patients who got visits in the last days of life: 51.2%

Where it gives care

• At home: 63%
• Assisted living: 1%
• Nursing facility: 26%
• Skilled nursing facility: 10%

Areas it serves

Overlook Hospice Services lists 52 ZIP codes in its service area, including these cities:

• Worcester, MA
• Shrewsbury, MA
• West Springfield, MA
• Southbridge, MA
• Palmer, MA
• Holden, MA
• Auburn, MA
• Grafton, MA
• Longmeadow, MA
• East Longmeadow, MA
• Millbury, MA
• Charlton, MA
• Webster, MA
• Dudley, MA
• Leicester, MA

Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Hospice - General Information; Provider Data; CAHPS Hospice Survey (released Aug 19, 2026).