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VNA & Hospice of Cooley Dickinson
Home health agency Northampton, MA
30 Locust Street, Northampton, MA 01060 · (413) 584-1060
Medicare star rating 3.5
Patient survey rating 3
OwnershipNon-Profit
Medicare-certified sinceJul 1, 1966
82% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Speech therapy, Medical social services, Home health aide
Quality measures compared with Massachusetts and the U.S.
| Measure | This provider | Massachusetts average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 97.7% | 96.5% | 96.6% |
| Patients got better at walking or moving around | 87% | 86.7% | 88.6% |
| Patients got better at getting in and out of bed | 91.7% | 89.2% | 89.8% |
| Patients got better at bathing | 89.4% | 88.7% | 90.7% |
| Patients' breathing improved | 89.7% | 89.9% | 91.5% |
| Patients got better at taking medicines by mouth | 84.2% | 85.3% | 88.3% |
| Checked whether patients got a flu shot | 74.1% | 64.6% | 63.3% |
| Patients with a fall with major injury (lower is better) | 1.2% | 1% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0.4% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 0.93
What patients said
- 82% would definitely recommend
- 81% rated it 9 or 10
- 262 completed surveys
Areas it serves
VNA & Hospice of Cooley Dickinson lists 58 ZIP codes in its service area, including these cities:
- Chicopee, MA
- Westfield, MA
- Holyoke, MA
- Amherst, MA
- Northampton, MA
- Greenfield, MA
- South Hadley, MA
- Easthampton, MA
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).