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Pivot Point Homecare Services LLC
Home health agency Westborough, MA
112 Turnpike Road, Ste 303, Westborough, MA 01581 · (508) 873-1358
Medicare star rating 4.5
Patient survey rating 2
OwnershipProprietary
Medicare-certified sinceMay 13, 2014
60% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Speech therapy, Medical social services, Home health aide
Quality measures compared with Massachusetts and the U.S.
| Measure | This provider | Massachusetts average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 94.5% | 96.5% | 96.6% |
| Patients got better at walking or moving around | 100% | 86.7% | 88.6% |
| Patients got better at getting in and out of bed | 100% | 89.2% | 89.8% |
| Patients got better at bathing | 100% | 88.7% | 90.7% |
| Patients' breathing improved | 100% | 89.9% | 91.5% |
| Patients got better at taking medicines by mouth | 95.7% | 85.3% | 88.3% |
| Checked whether patients got a flu shot | 66.5% | 64.6% | 63.3% |
| Patients with a fall with major injury (lower is better) | 0.6% | 1% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0.7% | — | 0.2% |
What patients said
- 60% would definitely recommend
- 71% rated it 9 or 10
- 50 completed surveys
Areas it serves
Pivot Point Homecare Services LLC lists 98 ZIP codes in its service area, including these cities:
- Worcester, MA
- Lowell, MA
- New Bedford, MA
- Brockton, MA
- Fall River, MA
- Quincy, MA
- Newton, MA
- Framingham, MA
- Brookline, MA
- Taunton, MA
- Weymouth, MA
- Attleboro, MA
- Leominster, MA
- Fitchburg, MA
- Marlborough, MA
- Shrewsbury, MA
- Natick, MA
- Randolph, MA
- Hyde Park, MA
- Franklin, MA
- Needham, MA
- Allston, MA
- Norwood, MA
- Stoughton, MA
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).