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Personal Touch Homecare of VA
Home health agency Newport News, VA
11817 Canon Blvd, Suite 600, Newport News, VA 23606 · (757) 595-8005
Medicare star rating 3
Patient survey rating 3
OwnershipProprietary
Medicare-certified sinceAug 19, 1992
69% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Speech therapy, Medical social services, Home health aide
Quality measures compared with Virginia and the U.S.
| Measure | This provider | Virginia average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 96.5% | 97% | 96.6% |
| Patients got better at walking or moving around | 83.6% | 87% | 88.6% |
| Patients got better at getting in and out of bed | 87.2% | 89.7% | 89.8% |
| Patients got better at bathing | 87.5% | 89.3% | 90.7% |
| Patients' breathing improved | 92.1% | 91.2% | 91.5% |
| Patients got better at taking medicines by mouth | 86.2% | 86.3% | 88.3% |
| Checked whether patients got a flu shot | 69.1% | 66.5% | 63.3% |
| Patients with a fall with major injury (lower is better) | 0.2% | 0.9% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0.3% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 0.92
What patients said
- 69% would definitely recommend
- 82% rated it 9 or 10
- 148 completed surveys
Areas it serves
Personal Touch Homecare of VA lists 81 ZIP codes in its service area, including these cities:
- Virginia Beach, VA
- Norfolk, VA
- Chesapeake, VA
- Newport News, VA
- Hampton, VA
- Portsmouth, VA
- Suffolk, VA
- Williamsburg, VA
- Poquoson, VA
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).