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Medical Services of America Home Health and Hospice
Home health agency Richlands, VA
1935 Front Street, Richlands, VA 24641 · (276) 963-9899
Medicare star rating 2.5
Patient survey rating 4
OwnershipProprietary
Medicare-certified sinceAug 14, 1985
85% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Speech therapy, Medical social services, Home health aide
Quality measures compared with Virginia and the U.S.
| Measure | This provider | Virginia average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 97.9% | 97% | 96.6% |
| Patients got better at walking or moving around | 77.6% | 87% | 88.6% |
| Patients got better at getting in and out of bed | 78.2% | 89.7% | 89.8% |
| Patients got better at bathing | 80.1% | 89.3% | 90.7% |
| Patients' breathing improved | 78.8% | 91.2% | 91.5% |
| Patients got better at taking medicines by mouth | 81.7% | 86.3% | 88.3% |
| Checked whether patients got a flu shot | 67.4% | 66.5% | 63.3% |
| Patients with a fall with major injury (lower is better) | 1.5% | 0.9% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0.3% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 1.05
What patients said
- 85% would definitely recommend
- 88% rated it 9 or 10
- 116 completed surveys
Areas it serves
Medical Services of America Home Health and Hospice lists 63 ZIP codes in its service area, including these cities:
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).