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Loyal Home Care Services
Home health agency Worcester, MA
425 Lake Ave, N, Suite 102, Worcester, MA 01605 · (617) 964-2489
Medicare star rating 2.5
Patient survey ratingNot rated
OwnershipProprietary
Medicare-certified sinceJan 6, 2012
79% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Speech therapy, Home health aide
Quality measures compared with Massachusetts and the U.S.
| Measure | This provider | Massachusetts average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 83.9% | 96.5% | 96.6% |
| Patients got better at walking or moving around | 83.3% | 86.7% | 88.6% |
| Patients got better at getting in and out of bed | 67.6% | 89.2% | 89.8% |
| Patients got better at bathing | 87.3% | 88.7% | 90.7% |
| Patients' breathing improved | 66.7% | 89.9% | 91.5% |
| Patients got better at taking medicines by mouth | 86.1% | 85.3% | 88.3% |
| Checked whether patients got a flu shot | 60.7% | 64.6% | 63.3% |
| Patients with a fall with major injury (lower is better) | 1.3% | 1% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 0.73
What patients said
- 79% would definitely recommend
- 71% rated it 9 or 10
- 27 completed surveys
Areas it serves
Loyal Home Care Services lists 56 ZIP codes in its service area, including these cities:
- Worcester, MA
- Lowell, MA
- Lawrence, MA
- Haverhill, MA
- Methuen, MA
- Pittsfield, MA
- Salem, MA
- Leominster, MA
- Fitchburg, MA
- Marlborough, MA
- Shrewsbury, MA
- North Andover, MA
- Southbridge, MA
- Holden, MA
- Auburn, MA
- Grafton, MA
- Millbury, MA
- North Adams, MA
- Charlton, MA
- Webster, MA
- Dudley, MA
- Leicester, MA
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).