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Heartland Home Health (west Branch)
Home health agency West Branch, MI
564 Progress Street, West Branch, MI 48661 · (989) 345-1797
Medicare star rating 4
Patient survey rating 3
OwnershipProprietary
Medicare-certified sinceAug 11, 1997
78% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Speech therapy, Medical social services, Home health aide
Quality measures compared with Michigan and the U.S.
| Measure | This provider | Michigan average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 99.4% | 96.6% | 96.6% |
| Patients got better at walking or moving around | 92.2% | 88.4% | 88.6% |
| Patients got better at getting in and out of bed | 94.2% | 89.8% | 89.8% |
| Patients got better at bathing | 93% | 91.1% | 90.7% |
| Patients' breathing improved | 91.6% | 90.8% | 91.5% |
| Patients got better at taking medicines by mouth | 88.8% | 88.6% | 88.3% |
| Checked whether patients got a flu shot | 66.9% | 62.2% | 63.3% |
| Patients with a fall with major injury (lower is better) | 1.3% | 0.8% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0.2% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 0.97
What patients said
- 78% would definitely recommend
- 84% rated it 9 or 10
- 211 completed surveys
Areas it serves
Heartland Home Health (west Branch) lists 38 ZIP codes in its service area, including these cities:
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).