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HCR / HCR Home Care CHHA (rochester)
Home health agency Rochester, NY
85 Metro Park, Rochester, NY 14623 · (585) 272-1930
Medicare star rating 2.5
Patient survey rating 3
OwnershipProprietary
Medicare-certified sinceNov 2, 1988
75% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Medical social services, Home health aide
Quality measures compared with New York and the U.S.
| Measure | This provider | New York average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 97.6% | 97.9% | 96.6% |
| Patients got better at walking or moving around | 80.9% | 91% | 88.6% |
| Patients got better at getting in and out of bed | 81.7% | 91.2% | 89.8% |
| Patients got better at bathing | 83.9% | 91.9% | 90.7% |
| Patients' breathing improved | 90.8% | 93.5% | 91.5% |
| Patients got better at taking medicines by mouth | 75.5% | 90.1% | 88.3% |
| Checked whether patients got a flu shot | 65.9% | 65.5% | 63.3% |
| Patients with a fall with major injury (lower is better) | 1.1% | 0.6% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0.3% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 0.93
What patients said
- 75% would definitely recommend
- 83% rated it 9 or 10
- 327 completed surveys
Areas it serves
HCR / HCR Home Care CHHA (rochester) lists 115 ZIP codes in its service area, including these cities:
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).