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Gundersen Palmer Lutheran Hosp & Clin-Home Health
Home health agency West Union, IA
200 Jefferson St, West Union, IA 52175 · (563) 422-6267
Medicare star rating 2.5
Patient survey rating 3
OwnershipGovernment Operated
Medicare-certified sinceJun 2, 1987
71% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Speech therapy, Medical social services, Home health aide
Quality measures compared with Iowa and the U.S.
| Measure | This provider | Iowa average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 99.6% | 96.8% | 96.6% |
| Patients got better at walking or moving around | 76.9% | 87.4% | 88.6% |
| Patients got better at getting in and out of bed | 75.7% | 89% | 89.8% |
| Patients got better at bathing | 76.9% | 89.8% | 90.7% |
| Patients' breathing improved | 69.9% | 89% | 91.5% |
| Patients got better at taking medicines by mouth | 71.8% | 86.1% | 88.3% |
| Checked whether patients got a flu shot | 63.1% | 67.8% | 63.3% |
| Patients with a fall with major injury (lower is better) | 1.5% | 1.6% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 1.06
What patients said
- 71% would definitely recommend
- 77% rated it 9 or 10
- 64 completed surveys
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).