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Franklin County Public Health Services CHHA
Home health agency Malone, NY
355 West Main Street, Malone, NY 12953 · (518) 481-1710
Medicare star rating 2.5
Patient survey rating 4
OwnershipGovernment Operated
Medicare-certified sinceJul 1, 1966
85% would definitely recommend
Services: Nursing, Physical therapy, Home health aide
Quality measures compared with New York and the U.S.
| Measure | This provider | New York average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 99.5% | 97.9% | 96.6% |
| Patients got better at walking or moving around | 81% | 91% | 88.6% |
| Patients got better at getting in and out of bed | 87.7% | 91.2% | 89.8% |
| Patients got better at bathing | 76.9% | 91.9% | 90.7% |
| Patients' breathing improved | 85.8% | 93.5% | 91.5% |
| Patients got better at taking medicines by mouth | 65.7% | 90.1% | 88.3% |
| Checked whether patients got a flu shot | 74.8% | 65.5% | 63.3% |
| Patients with a fall with major injury (lower is better) | 0.2% | 0.6% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0.8% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 1.10
What patients said
- 85% would definitely recommend
- 92% rated it 9 or 10
- 101 completed surveys
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).