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Firsthealth Home Care
Home health agency West End, NC
251 Campground Road, Suite 100, West End, NC 27376 · (910) 295-2211
Medicare star rating 3.5
Patient survey rating 4
OwnershipNon-Profit
Medicare-certified sinceOct 3, 1998
86% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Medical social services, Home health aide
Quality measures compared with North Carolina and the U.S.
| Measure | This provider | North Carolina average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 99.8% | 98.3% | 96.6% |
| Patients got better at walking or moving around | 86.5% | 89.9% | 88.6% |
| Patients got better at getting in and out of bed | 87.9% | 91.5% | 89.8% |
| Patients got better at bathing | 87.5% | 91% | 90.7% |
| Patients' breathing improved | 90.3% | 92.2% | 91.5% |
| Patients got better at taking medicines by mouth | 82.7% | 88.8% | 88.3% |
| Checked whether patients got a flu shot | 75.3% | 64.9% | 63.3% |
| Patients with a fall with major injury (lower is better) | 0.5% | 1.1% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0.3% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 0.86
What patients said
- 86% would definitely recommend
- 93% rated it 9 or 10
- 334 completed surveys
Areas it serves
Firsthealth Home Care lists 33 ZIP codes in its service area, including these cities:
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).