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Fairlink Healthcare Systems LLC
Home health agency West Springfield, MA
1111 Elm Street, Ste 25, West Springfield, MA 01089 · (413) 301-8718
Medicare star rating 1
Patient survey ratingNot rated
Ownership—
Medicare-certified sinceSep 14, 2023
Quality measures compared with Massachusetts and the U.S.
| Measure | This provider | Massachusetts average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 77.8% | 96.5% | 96.6% |
| Patients got better at walking or moving around | 48.5% | 86.7% | 88.6% |
| Patients got better at getting in and out of bed | 50.8% | 89.2% | 89.8% |
| Patients got better at bathing | 64.6% | 88.7% | 90.7% |
| Patients' breathing improved | 54.3% | 89.9% | 91.5% |
| Patients got better at taking medicines by mouth | 60.3% | 85.3% | 88.3% |
| Checked whether patients got a flu shot | 56.5% | 64.6% | 63.3% |
| Patients with a fall with major injury (lower is better) | 0% | 1% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0% | — | 0.2% |
Areas it serves
Fairlink Healthcare Systems LLC lists 22 ZIP codes in its service area, including these cities:
- Springfield, MA
- Chicopee, MA
- Westfield, MA
- Holyoke, MA
- Agawam, MA
- West Springfield, MA
- Ludlow, MA
- South Hadley, MA
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).