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Concierge Home Care
Home health agency Lakeland, FL
5151 S Lakeland Dr Ste 15, Lakeland, FL 33813 · (863) 644-5991
Medicare star rating 4
Patient survey rating 2
OwnershipProprietary
Medicare-certified sinceJan 28, 2021
68% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Speech therapy, Medical social services, Home health aide
Quality measures compared with Florida and the U.S.
| Measure | This provider | Florida average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 99.5% | 98% | 96.6% |
| Patients got better at walking or moving around | 84.5% | 88.5% | 88.6% |
| Patients got better at getting in and out of bed | 90.9% | 89.6% | 89.8% |
| Patients got better at bathing | 90.8% | 91.1% | 90.7% |
| Patients' breathing improved | 92.8% | 90.8% | 91.5% |
| Patients got better at taking medicines by mouth | 92.4% | 88.4% | 88.3% |
| Checked whether patients got a flu shot | 67.3% | 61.2% | 63.3% |
| Patients with a fall with major injury (lower is better) | 0.3% | 0.7% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0.1% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 1.14
What patients said
- 68% would definitely recommend
- 82% rated it 9 or 10
- 125 completed surveys
Areas it serves
Concierge Home Care lists 44 ZIP codes in its service area, including these cities:
- Lakeland, FL
- Kissimmee, FL
- Winter Haven, FL
- Clermont, FL
- Haines City, FL
- Bartow, FL
- Lake Wales, FL
- Auburndale, FL
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).