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Concierge Home Care
Home health agency Pensacola, FL
5101 N 12th Ave, Pensacola, FL 32504 · (850) 470-9288
Medicare star rating 2
Patient survey rating 4
OwnershipNon-Profit
Medicare-certified sinceNov 25, 1991
83% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Speech therapy, Medical social services, Home health aide
Quality measures compared with Florida and the U.S.
| Measure | This provider | Florida average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 98.4% | 98% | 96.6% |
| Patients got better at walking or moving around | 70.8% | 88.5% | 88.6% |
| Patients got better at getting in and out of bed | 76.1% | 89.6% | 89.8% |
| Patients got better at bathing | 80.2% | 91.1% | 90.7% |
| Patients' breathing improved | 71.7% | 90.8% | 91.5% |
| Patients got better at taking medicines by mouth | 73.8% | 88.4% | 88.3% |
| Checked whether patients got a flu shot | 55.2% | 61.2% | 63.3% |
| Patients with a fall with major injury (lower is better) | 1.5% | 0.7% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0.2% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 1.05
What patients said
- 83% would definitely recommend
- 87% rated it 9 or 10
- 126 completed surveys
Areas it serves
Concierge Home Care lists 41 ZIP codes in its service area, including these cities:
- Pensacola, FL
- Santa Rosa Beach, FL
- Navarre, FL
- Crestview, FL
- Fort Walton Beach, FL
- Niceville, FL
- Destin, FL
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).