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Carilion Home Care Services - Roanoke
Home health agency Roanoke, VA
1615 Franklin Road, Roanoke, VA 24016 · (540) 633-9314
Medicare star rating 3.5
Patient survey rating 3
OwnershipNon-Profit
Medicare-certified sinceOct 23, 1981
81% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Speech therapy, Medical social services, Home health aide
Quality measures compared with Virginia and the U.S.
| Measure | This provider | Virginia average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 98.1% | 97% | 96.6% |
| Patients got better at walking or moving around | 84.6% | 87% | 88.6% |
| Patients got better at getting in and out of bed | 88.4% | 89.7% | 89.8% |
| Patients got better at bathing | 88.5% | 89.3% | 90.7% |
| Patients' breathing improved | 92% | 91.2% | 91.5% |
| Patients got better at taking medicines by mouth | 81.6% | 86.3% | 88.3% |
| Checked whether patients got a flu shot | 69.7% | 66.5% | 63.3% |
| Patients with a fall with major injury (lower is better) | 0.9% | 0.9% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0.3% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 0.87
What patients said
- 81% would definitely recommend
- 87% rated it 9 or 10
- 706 completed surveys
Areas it serves
Carilion Home Care Services - Roanoke lists 49 ZIP codes in its service area, including these cities:
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).