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Caretenders
Home health agency Holyoke, MA
330 Whitney Ave, Suite 720, Holyoke, MA 01040 · (413) 592-1762
Medicare star rating 3.5
Patient survey rating 4
OwnershipProprietary
Medicare-certified sinceFeb 10, 2014
83% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Speech therapy, Medical social services
Quality measures compared with Massachusetts and the U.S.
| Measure | This provider | Massachusetts average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 89% | 96.5% | 96.6% |
| Patients got better at walking or moving around | 92.2% | 86.7% | 88.6% |
| Patients got better at getting in and out of bed | 87.8% | 89.2% | 89.8% |
| Patients got better at bathing | 90.9% | 88.7% | 90.7% |
| Patients' breathing improved | 92.8% | 89.9% | 91.5% |
| Patients got better at taking medicines by mouth | 93.9% | 85.3% | 88.3% |
| Checked whether patients got a flu shot | 56.2% | 64.6% | 63.3% |
| Patients with a fall with major injury (lower is better) | 1.2% | 1% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0.1% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 1.04
What patients said
- 83% would definitely recommend
- 86% rated it 9 or 10
- 498 completed surveys
Areas it serves
Caretenders lists 54 ZIP codes in its service area, including these cities:
- Springfield, MA
- Chicopee, MA
- Westfield, MA
- Holyoke, MA
- Amherst, MA
- Agawam, MA
- Northampton, MA
- West Springfield, MA
- Ludlow, MA
- Palmer, MA
- South Hadley, MA
- Easthampton, MA
- Longmeadow, MA
- East Longmeadow, MA
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released Sep 21, 2026).