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Ballad Health Homecare - Norton
Home health agency Norton, VA
96 15th Street NW Suite 104a, Norton, VA 24273 · (276) 973-9481
Medicare star rating 4.5
Patient survey rating 5
OwnershipNon-Profit
Medicare-certified sinceMay 8, 1986
81% would definitely recommend
Services: Nursing, Physical therapy, Occupational therapy, Speech therapy, Medical social services, Home health aide
Quality measures compared with Virginia and the U.S.
| Measure | This provider | Virginia average | U.S. average |
|---|---|---|---|
| Began patients' care in a timely manner | 100% | 96.8% | 96.5% |
| Patients got better at walking or moving around | 94.3% | 88.4% | 88.6% |
| Patients got better at getting in and out of bed | 94.6% | 90.8% | 89.7% |
| Patients got better at bathing | 95.3% | 90.3% | 90.6% |
| Patients' breathing improved | 96.1% | 91.7% | 91.3% |
| Patients got better at taking medicines by mouth | 91.3% | 88% | 88.1% |
| Checked whether patients got a flu shot | 74.8% | 67% | 64.2% |
| Patients with a fall with major injury (lower is better) | 0.4% | 0.9% | 0.9% |
| New or worse pressure ulcers (lower is better) | 0.4% | — | 0.2% |
Medicare spending per episode compared with the U.S. average: 0.90
What patients said
- 81% would definitely recommend
- 90% rated it 9 or 10
- 79 completed surveys
Areas it serves
Ballad Health Homecare - Norton lists 31 ZIP codes in its service area, including these cities:
Ratings describe past performance reported to CMS and can change. Confirm insurance, availability and services directly with the provider, and talk to your doctor or care team. Source: CMS Provider Data Catalog, Home Health Care Agencies (released May 27, 2026).